Q: What does the website migration service involve? Will my site be secure?
A: When your current web hosting provider can no longer match the necessities of your site, or when you undergo regular downtime, or if you have to wait for hours for the client care team to reply to you, it may be a smart idea to change your hosting provider, i.e. to transfer all the files for your websites together with your databases from your present provider to your future provider. At eWeb Host, we are aware that this can often be difficult and time–consuming. That is why we’ll do all that for you for free!Our highly qualified technical staff will transfer your site content from your present provider to us. Our techs have broad experience with web site migration and are able to take care of everything – from an average WordPress–driven blog or Joomla™ site, to a very elaborate, custom–made web app.
Q: Website migration sounds like lots of work. Just how long will it take?
A: There are lots of aspects to consider – the total amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. That being said, we do our very best to perform all web site migrations within a 48–hour window. Smaller web sites are migrated faster – typically within 24 hours.
Q: Do you need something from me before you start transferring my site?
A: We will need the login details for your current web hosting provider’s Control Panel and the web site’s name (domain name).
Q: My old web hosting account has sensitive info inside. How can I trust you?
Q: Will my web site be offline during the transfer?
A: Your web site will continue to work exactly like it did before with your old hosting provider. Once we have completed the transfer, your web site will be configured to work on our platform and we’ll ask you to preview it. If it is functioning properly, all you will need to do is update the name server resource records pertaining to your domain name. Your web site will be migrated to us without any downtime whatsoever.
Q: Will my current hosting provider find out that I’m leaving them?
A: Nope. We will never contact your web hosting provider about anything. They will not be aware of the website transfer either.
Q: Does it make a difference what platform my present provider is using?
A: We support all Linux–driven hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.