Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Guarantee

  • Our tech help Department is present day and night to attend to every one of your assistance questions. Each ticket you send to us will be resolved within maximum 60 minutes. If your problem requires aid from an administrator, we are going to address the ticket to the technician in charge and will inform you that the situation is being resolved.

  • Top quality support service
  • Top–class Technical Help And Support Service

  • We provide you with 24/7 technical assistance by using a lightning fast ticket application incorporated into your Control Panel. You could contact us anytime about any of the programs that come pre–configured on your virtual server, such as the desired Operating System, the server management panel and our in–house designed Online Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Online Control Panel that is provided absolutely free with your VPS provides you with an integrated knowledge base. You will find a selection of descriptive how to content articles and a range of step–by–step video courses that show all the important website managing tasks. You can find them by simply clicking the Help or Video control keys in the right part of each Control Panel section.