Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center section included in your Online Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common problem that you could possibly stumble upon, they are compiled by our support team of accomplished technicians.

  • Top quality support service
  • Tutorial Videos

  • For those of you who prefer to discover how to address a regularly encountered problem by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Online Control Panel. All the tutorial videos are concise and simple to comprehend. They offer you visual presentations of various web site administration operations.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client support service with a 1–hour ticket response guarantee. A team of skilled technicians will be at your disposal to respond to all the inquiries that you could possibly have. During non–peak hours, a response will be supplied in even less than twenty minutes.