An Easy–to–Navigate Help Center
The Help Center section included in your Online Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common problem that you could possibly stumble upon, they are compiled by our support team of accomplished technicians.
For those of you who prefer to discover how to address a regularly encountered problem by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Online Control Panel. All the tutorial videos are concise and simple to comprehend. They offer you visual presentations of various web site administration operations.
A Sixty–Minute Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24–7–365 client support service with a 1–hour ticket response guarantee. A team of skilled technicians will be at your disposal to respond to all the inquiries that you could possibly have. During non–peak hours, a response will be supplied in even less than twenty minutes.