A 99.9% Server Uptime
The chief advantage of constructing your own cloud web hosting system is that you don’t have to be worried about compatibility – you design a specific set of software apps in such a manner so as to work with a specific set of hardware parts. The end result is something even more solid and dependable, since there are much less possible risks of failure. We have built our cloud hosting platform using tried and tested hardware parts and a heavily tweaked version of Security–Enhanced Linux so as to set up a really secure home for your sites.
That is why, with each of our cloud web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s very important that you also set up your own network infrastructure. This is the reason why we set up a custom–configured internal network in all our datacenter facilities. Based on world–class Juniper switches and routers, our internal network allows for really fast data transmission speeds and is completely redundant.
Thus, you can enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, irrespective of which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your cash at stake, you can’t feel really secure. That is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel content with our service or in case you have to use a more robust web hosting solution, such as a Linux VPS servers or a dedicated web hosting plans – you will receive your money back in full, without concealed costs or refund taxes.
24/7 Technical Support
We’ve cautiously hand–picked each member of our 24x7 support team to ensure that we can offer the best customer care service you can get. Each one of our technicians has lots of years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. Plus, they are available to you 24x7 – you can contact them whenever you want and they will respond to you as quickly as possible.
Their average response time is less than 20 minutes, while with other hosting providers you have to wait for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered within 60 minutes.